No shows, cancellations and transfers
- If you cancel your course on or within 7 days of the start date of the course, no refund will be given.
- If you cancel your course 7+ days before the start date, a cancellation fee of $99 will apply. Please note the PADI Peak Performance Buoyancy eLearning ($125) of this course is non-refundable.
- If you fail to attend your course without notification, no refund will be given.
- You may reschedule your course before the course starts at any time and for any reason (including sickness, not completing eLearning in time and COVID-19 related issues such as isolation). A $99 rescheduling fee will apply.
- If you answer ‘yes’ to any of the questions on the dive medical questionnaire, clearance to dive by a SPUMS dive doctor will have to be provided at the start of the course (stating you are fit to dive unconditionally). Failure to do so will result in a $99 rescheduling fee.
- You may transfer the course to someone else at no charge before the start of the course. Please note the PADI eLearning portion of this course ($125) may be transferrable, but if already redeemed, will need to be purchased again.
- All instructions are provided in English only. You are required to be proficient in English. Other students cannot translate on behalf of your instructor (no translation services can be used).
- If you fail to complete the course during the scheduled times, a $99 rescheduling fee will be payable to complete the course at a later date.
- Failure to adhere to all of the pre-course requirements found on the course overview page (including completion of any online training) will result in cancellation of the course. No refund will be given and rebooking will be at full cost.
- You need to be comfortable in the water and have dived in recent years. If you’re not comfortable in the water or are not sure, please contact us beforehand or book a Refresher Course first. Failure to do so may result in course cancellation without refund and rebooking will be at full cost.
- Courses must be completed within 90 days of the original start date.
- Under 18’s must have a parental waiver signed by parent/guardian on or before the start day of the course.
- All fees are per person.